HUKUM & KRIMINAL

Cinere Samsat Service Reaps Many Positive Impressions, but Faces with Disheveled Faces Are Becoming Rare

Cinere Samsat Office, Depok. (Above). Taxpayer Didi Sumardi praised the increasingly tactical, fast, and excellent quality of public services at Cinere Samsat (below)

progresifjaya.co.id, DEPOK – The administrative services at the Cinere One-Stop Integrated Administration System (Samsat) Office in Depok are now garnering many positive impressions from the public. The service provided by officers is humane and friendly. Information is delivered in a simple, yet tactful manner, and is clearly and concisely presented without confusion.

The same sentiment is evident in the process of processing motor vehicle (ranmor) administration. The process appears to be increasingly efficient and completed on time. It’s no wonder, then, that it’s now easier to find a smiling, cheerful face in the Cinere Samsat area than a disheveled, disheveled one. It seems such sights are becoming rare.

A clear example of this can be seen in the testimony of a taxpayer named Didi Sumardi. When asked for his opinion on the overall performance of the Cinere Samsat, praise was the first thing he said.

“Very good. The process was fast and hassle-free. I went to the Cinere Samsat Office to renew my annual motorcycle tax. I arrived at 9 a.m., and it was already processed by 9:30. I was so happy and exclaimed, wow,” Didi said with a grin on Wednesday, (3/12).

Meanwhile, the Head of the Cinere Samsat Office, Ipda Andi Muhammad Nur Kahfi explained to the media, that following the direction of the Korlantas Polri means it is his duty to continuously strive to upgrade the quality of public services provided to taxpayers.

“We are committed to providing the best service to taxpayers. That means public satisfaction is our priority, sir. So, it is mandatory to keep striving to improve it. This is our face at the Cinere Samsat Office,” he explained confidently.

Finally, he also hoped that with the excellent quality of service, supported by increasingly qualified personnel, the Cinere Depok Samsat Office will earn the trust of the public. Taxpayers’ enthusiasm for managing their vehicle administration has also increased, with them becoming more disciplined in processing vehicle validity extensions before they expire. (Bembo)

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