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Polres Majalengka Traffic Unit Strengthens Commitment to Providing Professional and Human-Centric SIM Services

Driver’s License Issuance Unit (Satpas) of the Polres Majalengka Traffic Unit.

progresifjaya.co.id, MAJALENGKA – The Traffic Unit (Satlantas) of the Polres Majalengka continues to reinforce its commitment to providing professional and human-centric services for the issuance of Driver’s Licenses (SIM). This commitment serves as a response to public demand for fast, transparent, and corruption-free (broker-free) public services.

Evidently, the atmosphere at the Majalengka Driver’s License Issuance Center (Satpas) is now more organized, featuring a service system that prioritizes convenience, speed, and transparency for the residents of Majalengka Regency.

This service is part of the implementation of the “Polisi Bersama Masyarakat” program, emphasized by the Kapolres Majalengka, AKBP Muhammad Aldy Sulaiman, as an effort to improve the quality of public services while strengthening public trust in the police institution.

The Head of the Registration and Identification Unit (Kanit Regident) of the Polres Majalengka Traffic Unit, Iptu Suarji stated, that the entire process of issuing driver’s licenses—whether for new applications or renewals—is carried out in accordance with established standard operating procedures.

From registration and identification to the theoretical and practical examinations, every stage is designed to be easily understood and comfortable for the public.

“Our focus is to provide the best service to the community. We ensure that all supporting facilities at the Polres Majalengka Driver’s License Issuance Center are in prime condition, so that those who visit feel comfortable,” he said recently.

He further emphasized, that officers on-site are always available to provide guidance and clear explanations to applicants—particularly regarding the driving test mechanism—ensuring that individuals fully understand the regulations and are truly competent when on the road.

Beyond the administrative aspects of issuing driver’s licenses, the Polres Majalengka Traffic Unit also actively provides education on traffic safety and “safety riding” to applicants.

This initiative is intended to foster public awareness, encouraging greater discipline and responsibility while driving. According to Iptu Suarji, the legality of driving must go hand in hand with a culture of traffic compliance to reduce the number of road accidents.

“Synergy between professional service and public awareness while driving is the key to safety. We want to ensure that every citizen who obtains a SIM from the Polres Majalengka is an intelligent and responsible driver,” he asserted.

The commitment to providing friendly, professional service—free from illegal levies—is also being continuously strengthened as part of an effort to create a clean and trustworthy public service.

Through improved service facilities, a humanistic approach from officers, and strict oversight to prevent the involvement of intermediaries (touts), the driver’s license issuance service at the Polres Majalengka Traffic Unit serves as a model for the transformation of modern public service: fast, transparent, and oriented toward the needs of the community. (Bembo)

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