HUKUM & KRIMINAL

Polres Cianjur Satpas Remains Committed to Providing Excellent Service to the Public

Polres Cianjur Satpas.

progresifjaya.co.id, CIANJUR – The Driver Licensing Unit (Satpas) of the Polres Cianjur continues to demonstrate its commitment to providing excellent service to the public. Personnel offer a driver’s license (SIM) issuance service that is fast, friendly, transparent, and humanistic within the jurisdiction of the Polres Cianjur Traffic Unit.

Every day, officers assist applicants starting from the registration stage. They check the completeness of data, verify documents, and guide applicants through every step of the process until completion. Furthermore, officers provide direct guidance to ensure that the public can easily understand the procedures.

Head of the Polres Cianjur Traffic Unit, AKP Didit Permadi stated, that officers carry out each stage in accordance with established service standards. The process begins with registration, followed by data verification, after which applicants are directed to take the theoretical and practical examinations.

“Our officers work professionally. We also assist every applicant throughout the driver’s license application process. We explain each stage using language that is easy to understand, ensuring that applicants feel comfortable and do not face unnecessary difficulties,” said AKP Didit recently.

Additionally, AKP Didit emphasized, that services for both new driver’s licenses and renewals strictly adhere to established standards. These standards clearly define service timelines, Non-Tax State Revenue (PNBP) fees, and operational procedures. The staff prioritizes a service approach that is fast, friendly, humanistic, professional, and transparent.

“The service standards clearly outline the processing time, PNBP fees, and the required procedures. We prioritize a service that is fast, friendly, humanistic, professional, and transparent,” he stated.

Meanwhile, the Head of the Registration and Identification Unit (Kanit Regident) of the Polres Cianjur, Ipda Ahmad Prio Gunawan noted, that the excellent service provided by the Polres Cianjur Satpas reflects the Polri commitment to delivering high-quality public services.

He added, that the Satpas team implements these service standards as part of the ‘Polri Presisi’ (Precise, Responsive, Transparent, and Accountable) initiative, aimed at building public trust.

“We provide SIM issuance services in accordance with established service standards. We prioritize professionalism, transparency, accountability, and a humanistic approach in every aspect of our service,” concluded Ipda Prio firmly. (Bembo)

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