Applicants at the Polda Metro Jaya Traffic Directorate’s SIM, STNK, and BPKB services were satisfied with the service provided.

progresifjaya.co.id, JAKARTA – All service units at the Polda Metro Jaya Traffic Directorate have received praise and satisfactory recognition from the public. These include the Driver’s License (SIM), Vehicle Registration Certificate (STNK), and Vehicle Ownership Certificate (BPKB) sections at the SIM Administration Unit (Satpas), the One-Stop Integrated Administration System (Samsat), the Mobile Driver’s License (Simling), and the Mobile Samsat (Samling).

Citing data from the Polda Metro Jaya Public Relations Department as an illustration, a taxpayer named Yadi expressed satisfaction with the service he received when renewing his Vehicle Registration Certificate (STNK) at the Cikokol Samsat. He expressed this on Wednesday, May 6, 2026.

According to him, the service process went smoothly and the officers who provided assistance also performed well throughout the administrative stages.

“The service was good and excellent. Alhamdulillah,” said Yadi after completing his vehicle document processing.

The next illustration comes from a driver’s license applicant named Deni.  He expressed his gratitude for the service provided by the officers when he processed his driver’s license (SIM) requirements at the Daan Mogot Satpas on Wednesday, May 6, 2026.

He believes the service at the Daan Mogot Satpas is now very helpful to the public in the SIM administration process.

“My name is Deni. Thank you for the service from the Daan Mogot Satpas, which has been very helpful to me,” he said, expressing his appreciation.

Mohamad Rifqi, an applicant for a vehicle registration certificate (BPKB) change, expressed a similar sentiment. He expressed satisfaction with the fast and easy service process when processing his vehicle administration at the BPKB Section on the second floor of the Blue Building on Wednesday, May 6, 2026.

Rifqi assessed that the officers provided good and friendly service, making the process of processing his BPKB smooth and comfortable.

“The process was fast and easy, and the officers were also friendly,” he said after completing the service.

However, Rifqi also suggested increasing the number of service counters to expedite the service process for the public.

“The most important thing is input and suggestions regarding the counter. There’s only one officer, maybe we could add two to make it even faster,” he advised.

Writer/Editor: Bembo